General Questions

We specialize in individual and small business tax preparation, tax planning, refund advances, and audit assistance. We also offer training and support for new tax preparers.
It’s simple! You can file from anywhere in the U.S. using our secure online system. Just upload your documents, chat with your preparer, review your return, and sign electronically — all from your phone, tablet, or computer.
Absolutely. We use encrypted, IRS-approved software to ensure that your personal and financial information stays protected at every step.

Filing & Refund Questions

Most clients receive their refund within 7–21 days after the IRS accepts the return. Refund timing depends on the IRS and how you choose to receive your funds.
Yes! We offer refund advance options (subject to bank approval) so you can get money fast — often the same day your return is filed.
Not necessarily. We offer “file now, pay later” options where preparation fees can be deducted from your refund.

Our prices vary depending on the complexity of your return, but we keep them affordable and transparent. You’ll always get a quote before we file anything.
Yes! We offer discounts for returning clients, referrals, and early filers. Ask your preparer about current promotions.

You can track your refund anytime using the IRS “Where’s My Refund” tool or through your state’s refund tracker. We can also help you check your status if needed.
Contact us right away. We’ll help you understand and respond to the letter to make sure your issue is resolved quickly.

Yes! TMP Tax Solutions provides seasonal training for new and returning tax professionals. You’ll learn everything from basic filing to advanced credits and client care.
You can apply directly through our website under the “Careers” or “Now Hiring” section. Training typically begins in November each year.